👍 Return Policy

REPLACEMENT

The amazing humans on our team that print and process the products aren't robots. Sometimes there may be an issue (rarely), so we will accept returns for the following reasons below:

  • Wrong order received ( e.g., size, color, print ).
  • Faulty items ( e.g., seams destroyed, poor print quality ) sublimation.

Normal Imperfections are not included on this (white streaks on seams, underarms).

Note: Please provide images for a claim.

EXCHANGE
We only accept exchange of Size with same item/product only. Return it to our address with a note on what size you want in exchange. 
Below are not possible for exchange:

  • Request different design instead of the ordered design
  • Request different t-shirt or item color instead.
  • Request to exchange anything from adult to kids product or vice versa

 

You must shoulder the shipping cost back to our international shipping center: 

Rapshirtz.com Return 
7 Coronation Road
Dephna Group
London, NW10 7PQ
United Kingdom



REFUND
We process refunds only in case replacement is not amenable to you for the stated acceptable replacement reasons. We don't process refunds for the following reason:

  • You just do not like the product.
  • Change of mind.
  • Does not fit (return and exchange we do for this).


Important: Request for replacement, exchange, and a refund are STRICTLY WITHIN 5 DAYS from the date you received the order.

Cancellation and Order Update:
We have a time frame for processing which is 3-5 business days. These are only average time frames, we may be able to process and ship the orders as early as 1st business day. 
Cancellation is only possible if the order has not been printed yet.
Order update (e.g., size & color) is only possible if the order has not been printed yet
Shipping address update is only possible if the order has not been shipped yet.